Monday, December 05, 2011
It appears I'm not the only one who has had a Keurig K-Cup Machine break. And just as advertised, Keurig replaced it, free of charge, no questions asked.
I received the Keurig Elite coffee maker as a gift 11 months ago. Just this weekend, it wouldn't power on. I called them, quickly explained the issue and they went on to send a replacement. The lady was nothing but polite.
Note to every other company... This is how you do customer service.