Monday, December 05, 2011

Keurig Elite K-Cup Machine Broken? No Problem.

It appears I'm not the only one who has had a Keurig K-Cup Machine break.  And just as advertised, Keurig replaced it, free of charge, no questions asked.

I received the Keurig Elite coffee maker as a gift 11 months ago.  Just this weekend, it wouldn't power on.  I called them, quickly explained the issue and they went on to send a replacement.  The lady was nothing but polite.

Note to every other company... This is how you do customer service.

1 comment:

Anonymous said...

Same here!!! The man I talked to was really nice and tried to make conversation while everything processed. I immediately went on Facebook and wrote on their wall about how good they were!!